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Walter Van Norden
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Walter Van Norden is an experienced marketing and business strategy professional with deep roots in the telecom and high technology sectors. His resume includes many years of experience in management consulting and BPO, as well as several years as a business development professional in the fields of software-as-a-service and cloud computing.
Walter is currently the Director of Marketing for TELUS International, and carries the responsibility of anticipating and managing the customer experience impact of new technologies in the company’s contact center, IT and business process outsourcing practices. His research focus is the cultural dimension of technological change.
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Social Media Results Conference: Engage. Communicate. Measure. Profit.
When: Wed, 2012-05-23 08:30
Interactive Communication for the Transport Industry
When: Tue, 2012-07-10 08:23
INBOUND 2012
When: Mon, 2012-08-27 08:00
Excellence in Customer Service: Supporting Better Quality and Delivery of Service
When: Wed, 2012-09-26 08:00
Book Now Book Now Excellence in Customer Service: Supporting Better Quality and Delivery of Service
When: Wed, 2012-09-26 11:58
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