About Social Media Today
Profile
Mike Boysen
The moderated community for social CRM and customer service professionals
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- Prem Kumar Aparanji
- Peter Auditore
- Dave Brock
- Jon Burg
- John Burton
- Robin Fray Carey
- Barry Dalton
- Meikah Delid
- Vanessa DiMauro
- Leigh Dow
- Frank Eliason
- Lisa Ford
- Maggie Fox
- Max Gladwell
- Paul Greenberg
- Jesus Hoyos
- Mark Johnson
- Esteban Kolsky
- Brent Leary
- Mitch Lieberman
- Maria Ogneva
- Jennifer Roberts
- Marc Sokol
- Ty Sullivan
- Brian Vellmure
- C.B. Whittemore
Becky Carroll is the President and Founder of Petra Consulting Group focused on WOW customer experiences. More »
John Hernandez is a Vice President and General Manager in Cisco's Enterprise, Commercial and Small Business Division. More »
Jesus Hoyos Jesús Hoyos is a CRM industry analyst, advisor, speaker, influencer and blogger for the Latin American region. More »
Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. More »
Brent Leary is Co-founder & Partner of CRM Essentials LLC, a CRM consulting/advisory firm focused on small and mid-size enterprises. More »
Alyson Stone is Manager of Customer Programs and Publications for Assistly. More »
Emily Yellin is an author, journalist, and contributor to the NY Times. More »
Is Twitter the New Help Line? Improving Customer Service with Social Media
When: Tue, 2012-02-14 12:00
Loyalty World Mexico
When: Tue, 2012-05-15 08:00
“Susan G. Komen for the Cure supports breast and cervical cancer support financing, but not Planned Parenthood, if the financial books mean something. CEO Nancy Brinker shrugs it off, however, saying there has been a “gross mischaracterization” of the specifics. You can also read further: http://www.newsytype.com/14645-susan-g-komen-planned-parenthood/Health organizations must solely focus on ...”
“It's a harsh world out there. Ever since I became I business owner I learned each of my lessons the hard way. I learned some interesting tricks though just by looking around. I don't use groupons for my business although I was tempted by the idea at some point but I do get inspiration from economic mechanism. I watched closely the baton rouge classifieds and that's what helped.”