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JB Brathwaite
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Jeffrey Alexander Brathwaite, aka "JB" is an Internet technology specialist who trains business owners on how to use web strategies to increase their customer base and boost their productivity and profit potential. He is CEO of 2 The Next Level, a web-based technology solutions firm that serves small and medium-sized business clients with ongoing technical, training and Internet marketing communications support.
Prior to establishing 2 The Next Level, Mr. Brathwaite spent the past 15 years working in the areas of computer hardware, software and internet technology sales, e-commerce and website design for companies including AT&T, Lucent Technologies, MCI, Georgia Pacific Corporation, Toshiba America Information Systems, Hotoffice, Sand Hill Systems and Interland.
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Is Twitter the New Help Line? Improving Customer Service with Social Media
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