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Douglas Hanna
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Douglas Hanna is CEO of A Small Orange, a high-end web hosting company that prides itself on quality customer service and support. In addition to his role at A Small Orange, Douglas founded and writes for Service Untitled, a popular blog on customer service and the customer service experience.
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Is Twitter the New Help Line? Improving Customer Service with Social Media
When: Tue, 2012-02-14 12:00
Loyalty World Mexico
When: Tue, 2012-05-15 08:00
“Susan G. Komen for the Cure supports breast and cervical cancer support financing, but not Planned Parenthood, if the financial books mean something. CEO Nancy Brinker shrugs it off, however, saying there has been a “gross mischaracterization” of the specifics. You can also read further: http://www.newsytype.com/14645-susan-g-komen-planned-parenthood/Health organizations must solely focus on ...”
“It's a harsh world out there. Ever since I became I business owner I learned each of my lessons the hard way. I learned some interesting tricks though just by looking around. I don't use groupons for my business although I was tempted by the idea at some point but I do get inspiration from economic mechanism. I watched closely the baton rouge classifieds and that's what helped.”