About Social Media Today
Caroline Kohout
The moderated community for social CRM and customer service professionals
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- Prem Kumar Aparanji
- Peter Auditore
- Dave Brock
- Jon Burg
- John Burton
- Robin Fray Carey
- Barry Dalton
- Meikah Delid
- Vanessa DiMauro
- Leigh Dow
- Frank Eliason
- Lisa Ford
- Maggie Fox
- Max Gladwell
- Paul Greenberg
- Jesus Hoyos
- Mark Johnson
- Esteban Kolsky
- Brent Leary
- Mitch Lieberman
- Maria Ogneva
- Jennifer Roberts
- Marc Sokol
- Ty Sullivan
- Brian Vellmure
- C.B. Whittemore
Becky Carroll is the President and Founder of Petra Consulting Group focused on WOW customer experiences. More »
John Hernandez is a Vice President and General Manager in Cisco's Enterprise, Commercial and Small Business Division. More »
Jesus Hoyos Jesús Hoyos is a CRM industry analyst, advisor, speaker, influencer and blogger for the Latin American region. More »
Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. More »
Brent Leary is Co-founder & Partner of CRM Essentials LLC, a CRM consulting/advisory firm focused on small and mid-size enterprises. More »
Alyson Stone is Manager of Customer Programs and Publications for Assistly. More »
Emily Yellin is an author, journalist, and contributor to the NY Times. More »
Is Twitter the New Help Line? Improving Customer Service with Social Media
When: Tue, 2012-02-14 12:00
Loyalty World Mexico
When: Tue, 2012-05-15 08:00
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